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Shipping & Returns Policy

Admission and Tuition Fees

 

We do not entertain Refunds and/or Cancellation in any circumstances.

Product Purchases

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

It must also be in the original packaging.

 

You have a period of 15 days to return the product to our store in its original condition.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.

 

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-5 days or as per the delivery date agreed at the time of order confirmation and delivery of the shipment subject to Courier Company/post office norms.

 

AKIRA MONTESSORI HOUSE is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

 

Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on or info@akiramontessori.com

 

Several types of goods are exempt from being returned:

  1. Services

  2. Gift Packs

  3. Fees

 

To complete your return for other items, we require a receipt or proof of purchase.

 

If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@akiramontesori.com
 

Sale items (if applicable)

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@akiramontesori.com and send your item to our registered address

Shipping

We may have a shipping fee which will be displayed during checkout. 

To return your product, you should mail your product to our registered address

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs.75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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